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  • Steven C

    LEBANON, KY | 2022 Chevrolet 2500HD Silverado
    Confirmed Service Review
    March 22, 2023
    Took my truck in to have brakes checked because they were squeaking terribly (just had a set put on in September 2022 because they were squeaking terribly- mind you I bought the truck in August 2022) and was told by the service technician that since they couldn't get them to squeak driving it in the parking lot- nothing could be done (even though I bought the extra warranty- Bumper to Bumper) - on the drive home from picking it up they squeaked every time the brake petal was pushed. I have NEVER had an issue with anyone at Don Franklin Campbellsville, I have bought many new vehicles from there and not one complaint. But this was ridiculous- why buy the extra warranties, when the service guys won't take your claim seriously.

    Response from Don Franklin Campbellsville Chevrolet GMC

    March 23, 2023
    Steven, thank you for reaching out to us. We regret to hear about the situation you have described. Please contact when you have an opportunity, and we will be more than happy to try and turn your experience around. Chuck Hudgins (270) 465-8113
  • Kenneth R

    GREENSBURG, KY | 2016 Chevrolet Malibu
    Confirmed Service Review
    March 22, 2023
    It is running good

    Response from Don Franklin Campbellsville Chevrolet GMC

    March 23, 2023
    Kenneth, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
  • Tim C

    LEBANON, KY | 2019 Chevrolet 1500 Silverado
    Confirmed Service Review
    March 19, 2023
    Good

    Response from Don Franklin Campbellsville Chevrolet GMC

    March 20, 2023
    Clark, We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
  • Brently B

    COLUMBIA, KY | 2014 GMC 1500 Sierra
    Confirmed Service Review
    March 15, 2023
    As always had a great experience, did not have a long wait at all and they fix my issue with my vehicle

    Response from Don Franklin Campbellsville Chevrolet GMC

    March 17, 2023
    Brently, our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!
  • Lawrence F

    CHAPLIN, KY | 2022 Chevrolet 1500 Silverado
    Confirmed Sales Review
    March 14, 2023
    Modern, clean, facility. Old fashion down home atmosphere and service. Professional and friendly staff. Pleasant experience.

    Response from Don Franklin Campbellsville Chevrolet GMC

    March 15, 2023
    Lawrence, we want all our clients to have a comfortable and stress-free experience with us! If you're ever in need of more help, please let us know!
  • Terry A

    CUB RUN, KY | 2020 Chevrolet Traverse
    Confirmed Service Review
    March 13, 2023
    Always great service. Friendly staff

    Response from Don Franklin Campbellsville Chevrolet GMC

    March 15, 2023
    Terry, thank you so much for your positive comments about Don Franklin Campbellsville Chevrolet Buick GMC! If you have any further questions, please give us a call. We're always happy to help!
  • Wayne W

    CAMPBELLSVILLE, KY | 2022 Chevrolet Equinox
    Confirmed Service Review
    March 10, 2023
    Always taking care of customers

    Response from Don Franklin Campbellsville Chevrolet GMC

    March 12, 2023
    Wayne, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
  • Johnny W

    CAMPBELLSVILLE, KY | 2020 Chevrolet Trax
    Confirmed Service Review
    March 10, 2023
    Always great

    Response from Don Franklin Campbellsville Chevrolet GMC

    March 12, 2023
    Johnny, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
  • Shelia S

    SUMMERSVILLE, KY | 2017 GMC Terrain
    Confirmed Service Review
    March 8, 2023
    Friendly service and knowledgeable technicians.. we had a 45,000 mile maintenance on our GMC . we thought the cost could have been lower but we paid it .

    Response from Don Franklin Campbellsville Chevrolet GMC

    March 11, 2023
    Shelia, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
  • Donna G

    GLENS FORK, KY | 2019 Chevrolet Traverse
    Confirmed Service Review
    March 8, 2023
    They treat you with respect and I trust them to do the maintenance on my vehicle.

    Response from Don Franklin Campbellsville Chevrolet GMC

    March 10, 2023
    Donna, thank you for choosing Don Franklin Campbellsville Chevrolet Buick GMC as your first choice for all your automotive needs! If you have any further questions, please give us a call. We're always happy to help!